A Better Way to Bank Is Here

Coming up on June 15, we’ll upgrade your online and mobile banking experience to make managing your money simpler, faster, and more secure—with powerful new tools, enhanced features, and a fresh look that lets you bank with confidence anytime, anywhere.

This page contains helpful tips and resources, so you know what to expect every step of the way.

Fraud Alert: We will never call, text, or email to ask for your online banking credentials or personal information. Only log into your account DIRECTLY through our website or your mobile app.

Benefits of the New Online Banking

⚡ Faster Payments & Transfers

Move money quickly and easily—whether you’re paying bills or sending funds to friends and family.

💸 Smarter Money Management

Track spending, set goals, and stay on top of your finances with built-in budgeting tools.

🔒 Upgraded Security

Enjoy peace of mind with advanced security features that help keep your information safe.

Need Help Getting Started?

We’re here for you. Check out our quick tutorials or contact our team for support.

Digital Banking Upgrade
Virtual Tour

How to Create a Member-to-Member Transfer Code

How to Set Up Member-to-Member Transfers

How to Customize Your Account View

How to Set Up Skip-a-Pay

Online & Mobile Banking Alerts

Frequently Asked Questions

Q: Will I need to re-enroll?

No, but you will need to reset your password upon logging in the first time. Other features like Account-to-Account Transfers will need to be re-established.

Q: Am I able to change the language in my online/mobile banking?

Yes, currently our online banking is available in both English and Spanish. To switch to a different language, simply go to Profile & Settings > Settings > Customization > Language > English or Español. Your screen will then automatically update to the language of your choice.

Q: What kinds of accessibility options do you offer?

We offer a range of fonts and color themes to better your online banking viewing experience. To customize your theme, go to Profile & Settings > Settings > Customization > Appearance > Current Theme. To change fonts go to Customization > Fonts > Current Font. From here, there are a multitude of accommodations for colorblindness as well as dyslexia. Simply click whichever best suits your needs and the system will update accordingly.

Q: How do I set up alerts for my credit card?

To set up alerts on your credit card, you must first go to the app tray/dashboard and then click Cards > Manage Card > More > Notification Settings. This will allow you to customize how you would like to get transaction alerts on your selected card.

Q: How do I block my card?

TBD.

Q: How do I set up biometrics on my MC Online app?

IOS Users: To set up Face ID to log in to your MC Online app, click on the profile icon in the top right corner > Settings > Mobile Features > Toggle on Face ID.

Android Users: To set up a fingerprint scan for log in to your MC Online app, click on the profile icon in the top right corner > Settings > Mobile Features > Toggle on Fingerprint.

Q: I forgot my username/password. How can I get back into my account?

If you have forgotten your log in credentials, please go to Trouble Signing In? below the Sign In button at the home page. Follow the prompts to retrieve your username or reset the password.

Additional Resources

Intuit - ATTENTION QUICKBOOKS & QUICKEN USERS

Midwest Community Federal Credit Union’s online banking transition will require that you make changes to your QuickBooks or Quicken software. Please take action to ensure a smooth transition. Important action dates are included here.

Conversion instructions are available below.

1st Action Date: June 13, 2006 (6:00pm)

Please perform a data file backup and a final transaction download by this date. Be sure to complete these actions before this date since transaction history might not be available after the upgrade.

2nd Action Date: June 15, 2026

This is the action date for remaining steps of the conversion instructions. You will complete the deactivate/reactivate of your online banking connection to ensure that we get your current Quicken or QuickBooks accounts set up with the new connection.

Conversion instructions

Quicken – click HERE
QuickBooks Desktop – click HERE
QuickBooks Online – click HERE

Intuit aggregation services may be interrupted for up to 5 business days (between the Go-live date and 2nd Action Date above). User are encouraged to download a QFX/QBO file during this outage. The following services may not work during the outage:

Quicken Win/Max Express Web Connect
QuickBooks Online Express Web Connect

Please carefully review your download transactions after completing the migration instructions to ensure no transaction were duplicated or missed on the register.

If you have any questions, please contact us at 419-783-6500.

Still Have Questions?

Use this form to reach our Digital Branch by email, or you can call/text 419-783-6500.

Reach Out Today

Branch Locations