Bookmark this page to stay current with the most up-to-date information on how Midwest Community is responding to the COVID-19 outbreak, and what we can do to help.

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Protecting Members and Employees During the COVID-19 Outbreak

Midwest Community FCU continues our commitment to serving members without interruption throughout the COVID-19 outbreak. However, as the impact of the Coronavirus crisis continues to evolve, keeping our employees, members and communities safe is our top priority.

We are closely monitoring the guidance of the Centers for Disease Control (CDC) and taking precautions to help ensure the health and safety of our members and our staff while delivering the best member service experience possible in these extraordinary circumstances.

Credit Union Drive-through

What We're Doing

  • Beginning Thursday, March 19th all Midwest Community FCU lobbies are closed until further notice.
  • Drive-ups and ATMs will remain open to serve you.
  • Online & Mobile Banking, including Remote Deposit Capture, are also available and beneficial during these unprecedented times.
  • Our staff will serve members over the phone during normal credit union hours.
  • Appointments may also be arranged if you have a need that can’t be addressed through a drive-up or over the phone.
    • Member Service Reps will be taking appointments for:
      • Notarizing documents
      • Any cash withdrawal over $5000 that has been approved
    • The Bryan branch will schedule appointments for additional items due to not having a drive-thru or night deposit access. Please contact Bryan directly at (419) 633-0571.
    • Financial Service Reps and Real Estate FSRs will take appointments for the following services when necessary:
      • Home Equity Closings
      • Mortgage Closings
      • Mortgage Disclosures
      • Any consumer loan where the member cannot sign via Docusign
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What You Can Do

While our lobbies might be closed, members can still access services and their accounts using the following safe and secure methods:

We are here to help if you are impacted by COVID-19 and need financial assistance. Call us and we will work with you to come up with a plan. Some of our partners also have information available to help during this time.

Beware of Fraud

The bad guys are preying on your fear and sending all sorts of scams related to the Coronavirus.

Questions?

If you have specific questions about your accounts, please give us a call at 419-783-6500. By phone is the best way to contact us during this time.

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